To implement or develop IT-support for your most important customer processes will never result in your organisation being more customer focused by itself. Surely renders it possible, but you can't do it with just technology - It requires an interplay between strategy, technology and approval and understanding from your organisation to succeed.
We know what it takes to succeed in the right way, to get satisfied customers and happy co-workers.
We can deliver customer solutions from standard products as Remedy Customer Service and Support or Blå Tornet SSM or tailor-build a solution for specialised needs.
Let us show and tell how we can help you help.
Produkt organisations require supporting tools to keep track on suggestions, requirements, defects and planning of new functions and product models. Operative analysis tools is needed to analyse where you might have quality problems and focus to correct the ones have the largest impact on product quality.
Our solutions for product quality is built from standardproducs (Remedy Quality Management and Qlikview) or tailor-built solutions.