Evaluation instructions
1) Download the AR Systems definitions file from http://www.erwe.se/mobiletsm/mobileitsm.zip
2) Import the definitions onto your BMC AR System server
3) Go to http://www.erwe.se/mobileitsm/itsmeval.php and request an evaluation license. We require information on mid-tier path and ar server name.
3.1) Midtier path; we require the full path to the mid-tier root, eg http://www.mydomain.com/arsys
3.2) AR Server name; we require the server name as it is set in mid-tier; eg arsitsm
4) You will recieve an email with eval license key which is submitted into the form ERWE:Serial
5) Download the mobile application to your ios devices; http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=460047860&mt=8
6) Start the mobile application and go to Settings and enter mid-tier path (as specified in 3.1) and ar server name (as specified in 3.2) and remedy login/password.