Education - documents and other material
I'm trying to recreate all material from *before* the disk-crasch. Enjoy.

Title Author Description
Admin 6.0- FAQ Leonard Warren Excellent information.
Asset Management 5.5 - FAQ Leonard Warren --- " ---
Crystal Web connector - Unix Remedy Good primer. A good read even if you are on a Micro$oft toy-OS.
Cascading style sheets-remedy Remedy Another good primer.
Customer Support 5.0 - FAQ Leonard Warren Excellent information.
Helpdesk 5.x - FAQ Leonard Warren --- " ---
Interesting unknowns Remedy Documentation on lesser known features in ARS 5.x/6.x
Remedy web services - about Remedy General whitepaper on webservices
Table rebuild 1 Remedy What generates a table rebuild
Table rebuild 2 Remedy --- " --- Picture 2
Workshop template Remedy A basic template for documenting a workshop
What is SNMP Yoram Cohen Nice primer